Website Terms & Conditions

Effective Date: 6 May 2026

Welcome to BlakePrintz (“we”, “our”, “us”). By using our website or placing an order, you agree to the following Terms & Conditions.

1. Business Information

BlakePrintz is a UK-based 3D printing and manufacturing business.

Business Name: BlakePrintz
Website: https://blakeprintz.com
Email: blakeprintz@outlook.com

Where required by law, additional business registration and VAT details will be displayed on invoices and checkout pages.

2. Products & Services

BlakePrintz provides:

• Ready-made 3D printed products
• In-house designed products
• Accessories and related products
• Pre-configured printed components

All products are sold as listed on the website. BlakePrintz does not offer customer-submitted custom manufacturing or personalised design services.

Due to the nature of additive manufacturing, minor cosmetic variations may occur between prints.

3. Product Availability

All products are subject to availability.

We reserve the right to:

• Discontinue products
• Adjust product specifications
• Change materials or colours where necessary
• Limit quantities

Product images are for illustrative purposes only. Minor differences in colour, texture, or finish may occur due to manufacturing processes and screen settings.

Custom and personalised products are created based on customer-provided specifications.

Customers are responsible for:

• Ensuring uploaded files are accurate
• Confirming dimensions and measurements
• Reviewing proofs or previews where provided
• Ensuring they own or have permission to use submitted designs

BlakePrintz reserves the right to refuse:

• Illegal content
• Copyright-infringing designs
• Offensive or dangerous products
• Weapon-related prints
• Unsafe or technically unsuitable files

4. Pricing & Payment

All prices are listed in GBP (£).

Prices may change without notice. The final confirmed checkout price is binding once payment has been accepted.

Accepted payment methods may include:

• Credit/Debit Cards
• PayPal
• Apple Pay
• Google Pay
• Shopify Payments

Orders will not enter production until payment has been successfully completed.

5. Production & Delivery Times

Estimated production and delivery times are displayed where possible.

However, timelines are estimates only and may vary due to:

• Machine maintenance
• Material availability
• Supplier delays
• High order volumes
• Courier disruptions
• Design revisions

BlakePrintz is not liable for indirect losses caused by delayed delivery.

6. Shipping Policy

Orders are shipped using trusted courier services.

Customers are responsible for:

• Providing accurate delivery details
• Ensuring safe access for delivery
• Collecting parcels when delivery attempts are made

Risk transfers to the customer upon confirmed delivery.

International customers are responsible for:

• Customs charges
• Import taxes
• Local duties
• Country-specific restrictions

7. Returns & Refunds

Standard Products

Under UK consumer law, customers may have the right to cancel eligible orders within 14 days of delivery.

Returned products must:

• Be unused
• Be in original condition
• Include original packaging where possible

Refunds are processed after inspection.

Exclusions

Returns may not be accepted for:

• Used products
• Damaged items caused by misuse
• Products modified after delivery
• Clearance or final sale items where stated

This does not affect statutory consumer rights under UK law.

8. Faulty or Damaged Items

Customers must report damaged or faulty products within 7 days of delivery.

Where appropriate, BlakePrintz may:

• Replace the item
• Repair the product
• Issue a partial refund
• Issue a full refund

Photographic evidence may be requested.

9. Design Tolerances & Material Limitations

3D printing involves manufacturing tolerances.

Customers acknowledge:

• Slight layer lines are normal
• Colour variation may occur between batches
• Printed parts may vary slightly from renders or digital previews
• Certain materials may warp or flex under heat or stress

Products should not be used in:

• Safety-critical applications
• Medical applications
• Aerospace systems
• High-risk engineering environments

unless explicitly certified in writing.

10. Intellectual Property

All website content, branding, product photography, product files, and original designs remain the property of BlakePrintz unless otherwise agreed in writing.

Customers may not reproduce, redistribute, resell, reverse engineer, or commercially exploit BlakePrintz products, designs, or digital assets without permission.

11. Limitation of Liability

To the maximum extent permitted by UK law, BlakePrintz shall not be liable for:

• Indirect losses
• Consequential damages
• Loss of profits
• Business interruption
• Misuse of printed products
• Improper installation or modification by customers

Nothing in these Terms excludes rights that cannot legally be excluded under UK consumer law.

12. Website Use

Users must not:

• Attempt to hack or disrupt the website
• Upload malicious files
• Use automated scraping tools
• Submit unlawful content
• Abuse support staff

We reserve the right to restrict access where misuse occurs.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Legal Information

Business Name: BlakePrintz
Website: https://blakeprintz.com
Contact Email: blakeprintz@outlook.com

BlakePrintz operates in accordance with applicable UK consumer protection, eCommerce, and data protection laws.

Customers may contact BlakePrintz regarding:

• Orders and deliveries
• Returns and refunds
• Product concerns
• Privacy requests
• Intellectual property concerns

Where legally required, additional company registration or VAT details will appear on invoices, checkout pages, or official correspondence.

Privacy Policy

Effective Date: 6 May 2026

BlakePrintz respects your privacy and handles personal data in accordance with UK GDPR, the Data Protection Act 2018, and applicable UK privacy laws.

1. Information We Collect

We may collect:

• Name
• Billing and shipping addresses
• Email address
• Telephone number
• Payment information
• IP address
• Device/browser information
• Uploaded design files
• Order history
• Marketing preferences

Payment card details are processed securely through third-party payment providers and are not stored directly by BlakePrintz.

2. How We Use Your Data

We use personal data to:

• Process orders
• Provide customer support
• Deliver products
• Prevent fraud
• Improve website performance
• Comply with legal obligations
• Send marketing communications where consent exists

3. Lawful Basis for Processing

We process data under lawful bases including:

• Contract performance
• Legal obligations
• Legitimate interests
• Customer consent

4. Marketing Communications

Customers may opt into marketing emails.

Marketing emails always include an unsubscribe option.

BlakePrintz complies with UK GDPR and PECR requirements for electronic communications.

5. Cookies & Analytics

The website may use:

• Essential cookies
• Analytics cookies
• Performance cookies
• Marketing cookies

A cookie banner allows users to manage consent preferences.

6. Data Retention

We retain personal data only for as long as reasonably necessary for:

• Order fulfilment
• Legal compliance
• Tax requirements
• Customer service
• Fraud prevention

7. Sharing Data

We may share limited information with:

• Payment processors
• Shipping providers
• Website hosting providers
• Analytics services
• Legal authorities where required

We never sell personal data.

8. Your Rights

Under UK GDPR, individuals may have rights to:

• Access personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Lodge complaints with the ICO

Requests may be submitted via support@blakeprintz.com.

9. Data Security

We use reasonable technical and organisational safeguards to protect personal data.

No online system can guarantee absolute security.

10. International Transfers

Where services involve international providers, appropriate safeguards are used for data transfers.

Shipping Policy

Effective Date: 6 May 2026

Processing Times

Most orders are processed within 1–5 business days.

Custom or large-volume orders may require additional production time.

Delivery Estimates

Estimated delivery windows are provided at checkout.

Delays caused by couriers, customs, weather, or force majeure events are outside our direct control.

Lost Parcels

Customers must notify BlakePrintz within 7 days of an expected delivery date if a parcel appears lost.

Investigations with the courier may take several business days.

Incorrect Addresses

Customers are responsible for ensuring delivery information is accurate.

Additional shipping fees may apply where parcels are returned due to incorrect information.

Returns Policy

Effective Date: 6 May 2026

Eligible Returns

Eligible non-custom items may be returned within 14 days of delivery.

Items must be:

• Unused
• Undamaged
• In resellable condition

Customers are responsible for return postage unless the item is faulty.

Non-Returnable Items

The following are generally non-returnable:

• Custom products
• Personalised items
• Made-to-order prints
• Used items
• Consumables

Refund Processing

Approved refunds are typically processed within 5–10 business days.

Acceptable Use Policy

Users may not:

• Attempt to copy or reproduce BlakePrintz products for resale
• Use the website for fraudulent purposes
• Abuse customer support staff
• Attempt to interfere with website functionality
• Misrepresent affiliation with BlakePrintz

We reserve the right to suspend access or refuse service where misuse occurs.

Intellectual Property & DMCA-Style Complaints

If you believe your intellectual property rights have been infringed by content submitted to BlakePrintz, please contact:

support@blakeprintz.com

Include:

• Your contact details
• Description of the claimed infringement
• Evidence of ownership
• Relevant URLs or files

We may remove or refuse content pending review.

Environmental & Sustainability Statement

BlakePrintz aims to reduce environmental impact through:

• Efficient print planning
• Material optimisation
• Waste reduction
• Responsible packaging practices
• Recycling where practical

Some materials may not be recyclable through household recycling systems.

Contact Information

BlakePrintz
Website: https://blakeprintz.com
Email: support@blakeprintz.com

Legal Notes

These policies are intended to align with:

• Consumer Rights Act 2015
• Consumer Contracts Regulations 2013
• UK GDPR
• Data Protection Act 2018
• PECR regulations
• UK eCommerce regulations

Businesses should periodically review policies to ensure continued compliance with evolving UK law and platform requirements.

Recent UK guidance continues to emphasise transparent consumer information, cancellation rights, data protection compliance, and clear online business disclosures. (eddisoncogan.co.uk)